About Us

Online4baby is a family run business established in 1987 selling an unrivalled range of nursery products from top brands like Joie Cosatto and Ickle Bubba. Online4baby is rated 5 on TrustPilot with over 25k reviews. You wont find anyone more passionate about giving power to parents than Online4baby and we pride ourselves on providing only the best quality baby products at the best prices.

Terms & Conditions

The products we deliver are often big and heavy items to lift so there will be certain occasions when we may be unable to get it into your property. Lots of steps narrow corridors radiators and restricted parking are all things that may hinder our ability to deliver it is your responsibility to ensure access to your property. In situations where we cannot gain access, we may be able to offer delivery to the nearest point possible e.g. your garage so you can make arrangements to get the product in. If we believe successful re delivery is viable when you have taken the necessary measures we will attempt another delivery however we reserve the right to not re attempt delivery.

Unauthorised use of this website may give rise to a claim for damages and or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England Northern Ireland Scotland and Wales.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any provision in these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

How The Contract Is Formed Between Online4baby and You.

Please note the display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Once an order has been placed you will receive an order acknowledgement with the details of your order. This does not mean your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us.

Order acceptance and completion of the contract between you and us will occur upon the despatch to you of the products ordered unless we have been unable to accept your order or you have cancelled your order.

Non acceptance of an order may occur for the following reasons:

• The product ordered being unavailable from stock.
• Where your offer relates to goods that have been priced and advertised incorrectly from that which we have intended.
• We are unable to obtain authorisation for your payment.
• You do not meet the eligibility to place an order as set out in these terms & conditions.

Contract Cancellation – Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. If your order has been processed then return costs are your responsibility. (Please see the returns section of these terms & conditions below)

By placing an order with Online4baby you confirm that:

• You are legally capable of entering into binding contracts.
• You are at least 18 years old.
• You have provided your real name phone number email address payment details and any other requested information.

Delivery

At Online4baby we aim to deliver your order in quickest possible timeframe from the point your order has been accepted. The weight and the volumetric size of the item dictates which Courier service is used to ship your order. Please see the table and the Courier tabs below for Courier information.

Welcome to the Online4baby Terms & Conditions of Use. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which together with our privacy policy govern Online4baby is relationship with you in relation to this website. If you disagree with any part of these terms and conditions please do not use our website. We are passionate about our customers and making sure that you are happy and so the following sets out the terms and conditions that apply to your order in what we hope is a straight-forward and customer friendly way.

The term Online4baby or us or we refers to the owner of the website whose registered office is Online 4 Baby Unit B Broadgate Broadway Business Park Chadderton OL9 0JA. Reg. Number 05332212 registered in England. The term you refers to the user or viewer of our website.

Our Contract with you

When you place an order, you are offering to buy the products from us and we will send you an order acknowledgement. However your order will only be accepted by us once your products have been delivered to you. Until then we can decline to supply the goods we will try to ensure that this never happens, but we do however reserve the right not to fulfil your order for any reason if for example we have made an error on the price or similar or we simply can not get hold of the model you need. In the event of these circumstances we will refund you any price you have paid to us. We reserve the right not to accept an order for any reason and we won it be liable to you or anyone else in these circumstances.

Contract Cancellation

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods. If your order has been processed, then return costs are your responsibility. (Please see the returns section of these terms & conditions below)

Website Information

We try to specify accurate dimensions for every product listed on our Website. Whilst we try to be as accurate as possible, all sizes, weights and measurements quoted on the website are approximate only. Similarly, we have made every effort to display all product colours accurately. However, we can not guarantee that the image displayed on a monitor or screen will accurately reflect the true colour of the product delivered to you. Please also be aware that colours may differ between manufacturers. Whilst every effort has been made to ensure that product specifications are correct on the website, due to continual product development through research & design, specifications may change without notice. You acknowledge that any such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We reserve the right to alter specifications without prior notice.

The content of the pages of this website is for your general information and use only. It is subject to change without notice and you should check them before you make a new purchase.

Your use of any information or material on this website is entirely at your own risk, for which we shall not be held liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

A person who is not a party to these terms and conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any provision in these terms and conditions, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

Delivery

We offer UK delivery however some geographical restrictions may apply. We may not be able to deliver if you are in the Scottish Highlands or in more remote parts of Scotland. The post codes we deem out of bounds and cannot deliver to are referenced by carrier below. Due to courier restrictions, we can not deliver to the Channel Islands, the Isle of Man or the Republic of Ireland.

We aim to deliver your order in the quickest possible timeframe from the point you order has been accepted. The weight and volumetric size of the item(s) in your basket dictates the courier service which is used to ship your order. Please see the table and courier tabs below for courier information.